Privacy Policy
Welcome to the Privacy Policy of Conquered IT LLP
Conquered IT LLP (trading as Conquered IT) is committed to protecting and respecting your privacy. By way of background, we are required to process your personal data in accordance with the requirements of the General Data Protection Regulations.
This privacy policy will tell you how we use and keep any personal data we obtain about you and your rights in relation to your data.
We may make changes to this privacy policy from time to time. We will do our best to inform you of any changes, but we recommend you check on our website for changes on a regular basis.
1. WHO WE ARE
- Conquered IT LLP is the controller and responsible for your personal data (collectively referred to as Conquered IT, we, us or our in this privacy policy).
- We can be contacted in the following ways:
- By post to: Conquered IT LLP, 9 Bridge Street, Buckingham, MK18 1EL
- By email to: data.protection@conqueredit.co.uk
- By telephone: 01280 736262
2. INFORMATION WE COLLECT ABOUT YOU
We collect and process the following data about you:
Information you give us
- This is information you give us by filling in forms on our website at www.conqueredit.co.uk, or on mobile applications, or by corresponding with us by phone, email or otherwise.
- It includes information you provide when you contact us to use our services, search for our services, enter a competition, promotion or survey and when you report a problem with our service.
- It includes information we collect about you every time you use our service.
- The information you give us may include your name, address, phone number, email, financial and credit card information, including billing address, company registration number and details.
Information we collect about you
- We will collect information about you when you visit our platform and use our services.
- We will collect technical information, including the Internet Protocol address (IP addresses) used to connect your computer to the internet, your login information, browser type and versions, operating systems, certain device information and your location.
- We will collect information about your visit including the full Uniform Resource Locators (URL), clickstream to, through and from our platform (including date and time), services you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks and mouse overs) and methods used to browse away from the page.
- Your business records.
3. HOW WE USE YOUR INFORMATION
We use information about you for the following purposes:
- To perform our contractual obligations to you, including the provision of our services requested by you;
- To create and maintain records in relation to the performance of our contractual obligations to you, invoicing and payments made by you;
- To send information about our services or other services provided by third parties, which we consider may be of interest to you by whatever means of communication you consent to; your consent may be withdrawn at any time;
- To obtain feedback about our services from you by email, phone or mail;
- To improve the services we provide to you;
- To notify you about changes to our services or our terms and conditions or this privacy policy
We will use information we collect when you use our platform:
- To administer our platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve our platform to ensure that content is presented in the most effective manner for you and your device;
- To keep our platform safe and secure; and
- To measure or understand the effectiveness of marketing we provide to you and others, and to deliver relevant marketing to you.
4. OTHER DISCLOSURE OF YOUR INFORMATION
You consent to our sharing your personal data with selected third parties including:
- business partners, payment service providers, other suppliers and sub-contractors necessary for the performance of the services we provide to you;
- analytics and search engine providers that assist us in the improvement and optimisation of our platform.
We will disclose your information to third parties:
- in the event that we sell or transfer any business or assets which includes the contract between you and us to a third party, in which case we will disclose your personal data to the prospective acquirer of such business assets;
- if all or a significant proportion of our share capital is acquired by a third party, in which case aggregated data held by us about customers using our platform will be disclosed to the prospective acquirer on an anonymous basis; and
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our agreement with you or agreements with third parties or to protect our rights, property or safety or that of our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
5. WHERE WE STORE YOUR PERSONAL DATA
Your records are held on our secure accounting and ticketing system and in accordance with requirements of the Information Commissioner’s Office.
The personal information that we collect about you will not be transferred outside of the United Kingdom without your prior consent.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted.
You should be aware that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of personal information transmitted by you to our platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. INFORMATION RETENTION AND DELETION
We may retain your personal information for the following purposes and periods:
- as long as you are receiving our services;
- in relation only to such personal information as we require to retain for the purposes of dealing with disputes or litigation with you, for a further period after you have ceased to receive our services as necessary in the event of a dispute or litigation;
- to the extent necessary to protect our legitimate business interests;
- as long as necessary to comply with any legal requirement.
7. YOUR RIGHTS
Under certain circumstances, you have the following legal rights in respect of your personal information:
- a right to request access to your personal information and a copy of any personal information that we hold relating to you;
- a right to request rectification of your personal information;
- a right to request erasure of your personal information;
- a right to ask us to restrict processing of your personal information and a right to object to our processing of your personal information; and
- a right to lodge a complaint about how we treat your personal information with the Information Commissioner’s Office.
If you pursue a request under clause 7, we may not be able to continue to provide you with the services or information about the services that you have requested us to provide to you, and your agreement with us may then need to be terminated without refund of fees.
If you wish to discuss or make a request in respect of any of the above rights, please contact us as set out in clause 1.
8. THIRD PARTY LINKS
Our platform may contain links to third party websites or mobile applications. If you click on a link to a third-party site or app, you will leave our platform. We are not responsible, and cannot take liability, for the content of third-party sites or apps or for any use of your personal information by such third parties. We cannot guarantee that they will adhere to the same privacy practices as we do. If you visit a third-party website that is linked to our site, you should read that site’s privacy policy before providing any personal information.
